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Blog
Browse through videos, guides, and other educational resources that cover incident management, reliability, team culture, and more.
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Blog
Ebook
2.22.2021
QA Engineers, This is How SRE will Transform your Role
In this blog post, we’ll break down how SRE transforms the role of QA, and highlight the improvements it brings for the team.
Blog
Ebook
2.16.2021
4 Things You Need to Know About Writing Better Production Readiness Checklists
In this blog post, we’ll cover how to make a production checklist, why production checklists are helpful, keeping your checklist up to date, and how Blameless can help integrate your checklists.
Blog
Ebook
2.2.2021
"I'm Just Doing my Job," An SRE Myth
SRE can help ensure that teams are customer-focused, even if the best way forward breaks the rules or requires you to re-write them. Two ways SRE accomplishes this are by fostering a culture of blamelessness and using SLOs to glean insights into the customers’ experience.
Blog
Ebook
1.12.2021
This Is the Most Underappreciated Skill for SREs
It's important to learn what goes into glue work and focus on ways to appreciate those who do it. In this blog post, we’ll highlight some examples of glue work SREs perform: building a common language, forging connections, and establishing culture.
Blog
Ebook
12.7.2020
Introducing Blameless Runbook Documentation
Below is a description of Runbook Documentation capabilities, as well as how you can get started with it today.
Blog
Ebook
11.17.2020
How Mercari Scales Vision, Culture, & Reliability
In a recent fireside chat with Mohan Bhatkar, Head of Engineering for the Customer Reliability Platform at Mercari, Inc. sat down with Blameless Co-Founder Ashar Rizqi. They talked about scaling while avoiding silos, exciting day-to-day challenges, instilling a culture of empowerment, and more. Here are their top insights and the lightly edited transcript of their conversation.
Blog
Ebook
10.8.2020
How to Construct a Reliability Model for your Organization
In this post, we’ll construct a basic reliability model and show you how to create one for your own organization.
Blog
Ebook
9.24.2020
Here's your Complete Definition of Software Reliability
In this blog post, we’ll break down what software reliability means. We’ll look at how the reliability of your software is perceived, how teams operate to improve reliability, and how to contextualize reliability with customer happiness and cultural lessons.
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Blog
12.21.2021
Incident Management Software | The Best Tools for Your Team
Wondering about Incident Management Software? We explain the best incident management software tools and how they work.
Blog
12.16.2021
CloudOps (Everything You Should Know)
Wondering about CloudOps? We explain what CloudOps is, how it relates to DevOps, and how teams can use CloudOPs to best manage cloud-native development.
Blog
12.9.2021
7 DevOps Principles Every Team Needs to Practice
If you are optimizing your current DevOps processes, we can help. We’ll explain the 7 key principles of DevOps and how to put them into practice.
Blog
12.7.2021
DevOps Metrics | How to Measure What Matters
Wondering about DevOps Metrics? We explain what metrics matter in DevOps, why they are important, and how to measure them.
Blog
12.2.2021
DevOps Workflow | A Complete Guide & Best Practices
Curious about DevOps Workflow? We explain the DevOps process, how automation relates to workflow, and best practices for workflow design.
Blog
11.10.2021
Microservice Architecture | What It Is & Why It Matters
Curious about microservice architecture? We explain what microservice architecture is, and how it can be used to quickly produce reliable lightweight applications.
Blog
11.2.2021
DevOps Culture: How to Build a Stronger Team
Trying to improve your DevOps team? We’ll explain what DevOps culture is, how it benefits your team, and how you can build it within your organization.
Blog
10.27.2021
What is DevOps CI/CD & Why Is It Important?
Curious about DevOps CI/CD? We explain the continuous integration and continuous deployment pipeline and why it’s important to the DevOps process.
Blog
10.6.2021
Incident Response: A Step-by-Step Guide to Managing Incidents
Looking into Incident Response? We explain incident response, the end-to-end process, the teams involved, and steps to take to avoid friction and slow-down. The goal is to manage the incident as efficiently as possible in order to restore or resume the service to its expected operational state.
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Incident Impact Calculator
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Incidents can do real damage to companies that aren't sufficiently prepared them. Use our calculator to estimate the full cost of incidents for your team.
use the calculator"ROCKSTARS AT INCIDENT MANAGEMENT. The easy to use UI + the simplistic configuration wizards that they have for setting up integrations and to get up and running in commanding your first incidents. The product is straight forward and easy to use and it keeps folks working inside the tools that they are used to using on a day-to-day basis."
Chisel M.
Senior Core Infrastructure Engineer, Zoopla
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