Blog
Browse through videos, guides, and other educational resources that cover incident management, reliability, team culture, and more.
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Blog
Ebook
9.2.2020
Determining Error Budgets and Policies that Work for Your Team
In this blog, we’ll look at the basics of error budgeting, how to set corresponding policies, and how to operationalize SLOs for the long term.
Blog
Ebook
9.1.2020
How to Build Your SRE Team
In this blog post, we’ll look at some of the many roles an SRE can play, and how to find people with those skill sets.
Blog
Ebook
8.20.2020
What is a Kubernetes Operator and Why it Matters for SRE
In this blog post, we’ll explain the Kubernetes Operator—the Kubernetes function at the heart of customized automation—and discuss how it can evolve your SRE solution.
Blog
Ebook
8.19.2020
Here are the Metrics you Need to Understand Operational Health
In this blog post, we’ll walk you through holistic measures and best practices that you can employ starting today. These will include challenges and pain points in gaining insight as well as key metrics and how they evolve as organizations mature.
Blog
Ebook
8.13.2020
Choosing the Right SRE Tools
Implementing SRE practices and culture can be challenging. In this blog, we’ll talk about what to look for in an SRE tool, and how they’ll help you on your journey to reliability excellence.
Blog
Ebook
8.6.2020
The Importance of Reliability Engineering
What makes reliability engineering so important? In this blog, we’ll look at three big benefits of investing in reliability and explain how you can get started on your journey to reliability excellence.
Blog
Ebook
7.30.2020
How to Improve On-Call with Better Practices and Tools
Establishing equitable on-call rotations, putting the right guardrails and automation in place, and regular incident practice are key to minimizing the stress of on-call. In this blog, we’ll share key tools and practices to ensure your on-call engineers are set up for success.
Blog
Ebook
7.29.2020
Enabling the Stripe and Lyft Platforms Through Modern Safety Science
Jacob Scott is an experienced engineer and enthusiastic participant in the resilience engineering community, having spent time caring for the technology systems powering high-growth startups as well as unicorns like Lyft and Stripe. See our interview with him here.
Blog
12.21.2021
Incident Management Software | The Best Tools for Your Team
Wondering about Incident Management Software? We explain the best incident management software tools and how they work.
Blog
12.16.2021
CloudOps (Everything You Should Know)
Wondering about CloudOps? We explain what CloudOps is, how it relates to DevOps, and how teams can use CloudOPs to best manage cloud-native development.
Blog
12.9.2021
7 DevOps Principles Every Team Needs to Practice
If you are optimizing your current DevOps processes, we can help. We’ll explain the 7 key principles of DevOps and how to put them into practice.
Blog
12.7.2021
DevOps Metrics | How to Measure What Matters
Wondering about DevOps Metrics? We explain what metrics matter in DevOps, why they are important, and how to measure them.
Blog
12.2.2021
DevOps Workflow | A Complete Guide & Best Practices
Curious about DevOps Workflow? We explain the DevOps process, how automation relates to workflow, and best practices for workflow design.
Blog
11.10.2021
Microservice Architecture | What It Is & Why It Matters
Curious about microservice architecture? We explain what microservice architecture is, and how it can be used to quickly produce reliable lightweight applications.
Blog
11.2.2021
DevOps Culture: How to Build a Stronger Team
Trying to improve your DevOps team? We’ll explain what DevOps culture is, how it benefits your team, and how you can build it within your organization.
Blog
10.27.2021
What is DevOps CI/CD & Why Is It Important?
Curious about DevOps CI/CD? We explain the continuous integration and continuous deployment pipeline and why it’s important to the DevOps process.
Blog
10.6.2021
Incident Response: A Step-by-Step Guide to Managing Incidents
Looking into Incident Response? We explain incident response, the end-to-end process, the teams involved, and steps to take to avoid friction and slow-down. The goal is to manage the incident as efficiently as possible in order to restore or resume the service to its expected operational state.
Agero
Agero’s Incident Management Is “Invincible” with the Help of Blameless Automation
Read moreEventbrite
Eventbrite Mitigates Risk by Improving MTTA by 10X
Read moreCitrix, Greenlight, and Incognia
Top Reliability and Scaling Practices from Experts at Citrix, Greenlight Financial Technology, and Incognia
Read moreMachinify
Machinify gets "tremendous value" from Blameless, responds to incidents confidently with universal insight on service reliability
Read moreIncident Impact Calculator
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use the calculator"ROCKSTARS AT INCIDENT MANAGEMENT. The easy to use UI + the simplistic configuration wizards that they have for setting up integrations and to get up and running in commanding your first incidents. The product is straight forward and easy to use and it keeps folks working inside the tools that they are used to using on a day-to-day basis."
Chisel M.
Senior Core Infrastructure Engineer, Zoopla