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Browse through videos, guides, and other educational resources that cover incident management, reliability, team culture, and more.
Best Practices & Methodologies
Continuous Deployment & Delivery
DevOps Practices
Incident Management Process
News
Post-Incident Analysis
Reliability & Availability
SLOs & Metrics
SRE Fundamentals
Tools Integrations & Automation
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Ebook
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9.28.2022

On-Call Schedules - Best Practices in 2022 (With Examples)

On-call rotation scheduling can feel like a jigsaw puzzle. Here are examples of today’s practices to simplify the task while preventing employee fatigue.
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Ebook
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9.12.2022

Blameless Expands Microsoft Partnership to Deliver Faster, More Intuitive Incident Response Collaboration

The integration between Blameless and Microsoft Teams is significant for our customers, because it enhances their main line of communication during the most pressing moments of incident response. Directly from Microsoft Teams, an on-call engineer initiates an incident, notifies stakeholders, and orchestrates rapid response, all while automatically collecting each event or “touch” that adds value to the retrospective (postmortem) for learning.
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Ebook
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8.31.2022

Software Metrics Every SRE Team Should Measure

Software metrics give important insight into the performance of your product, but which ones matter most to SRE teams? How do you decide which metrics to track?
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Blog
Ebook
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8.24.2022

What is an SRE job description?

Whether you’re building an SRE team or looking for a job as an SRE, understanding the SRE job description is important. How would you define an SRE job?
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Blog
Ebook
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8.17.2022

Chaos Engineering: What Is It & How Does It Work?

Distributed software systems have many points of failure. Can the process of chaos engineering help identify problems and gauge resiliency?
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Blog
Ebook
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8.3.2022

Top SRE Interview Questions You Should Know

Whether you are a hiring manager or an SRE job candidate, there are certain questions you should be prepared to ask or respond to. Find out what they are here.
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Blog
Ebook
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7.28.2022

Introducing Our Newest Integration with ServiceNow

Blameless released a new integration to ServiceNow’s incident management ticketing solution. If you are a DevOps team moving towards SRE, this is worth a look.
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Ebook
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7.14.2022

Promoted to SRE Advocate: A Dream Turned Reality

Big news everyone! We’re excited to promote our own, Matt Davis, to SRE Advocate. Hear what Matt has to say about his journey into this role, and what it means to him.
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Blog
Ebook
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7.12.2022

7 Ways Tagging Incidents Can Teach You About System Health

One of the most powerful ways to prepare for future incidents is to study and learn from patterns in past incidents. Learn how incident tagging can help.
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Blog
Ebook
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7.6.2022

SRE Roles and Responsibilities Defined

SRE is a practice that creates a bridge between operations and development. We discuss the roles and responsibilities of a site reliability engineer.
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Blog
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12.21.2021

Incident Management Software | The Best Tools for Your Team

Wondering about Incident Management Software? We explain the best incident management software tools and how they work.
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ALL TOPICS
Incident Management Process
Blog
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12.16.2021

CloudOps (Everything You Should Know)

Wondering about CloudOps? We explain what CloudOps is, how it relates to DevOps, and how teams can use CloudOPs to best manage cloud-native development.
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ALL TOPICS
DevOps Practices
Blog
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12.9.2021

7 DevOps Principles Every Team Needs to Practice

If you are optimizing your current DevOps processes, we can help. We’ll explain the 7 key principles of DevOps and how to put them into practice.
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ALL TOPICS
DevOps Practices
Blog
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12.7.2021

DevOps Metrics | How to Measure What Matters

Wondering about DevOps Metrics? We explain what metrics matter in DevOps, why they are important, and how to measure them.
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ALL TOPICS
DevOps Practices
Blog
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12.2.2021

DevOps Workflow | A Complete Guide & Best Practices

Curious about DevOps Workflow? We explain the DevOps process, how automation relates to workflow, and best practices for workflow design.
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DevOps Practices
Blog
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11.11.2021

Summary of Bridging the Gap: DevOps to SRE

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Blog
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11.10.2021

Microservice Architecture | What It Is & Why It Matters

Curious about microservice architecture? We explain what microservice architecture is, and how it can be used to quickly produce reliable lightweight applications.
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ALL TOPICS
SRE Fundamentals
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11.2.2021

DevOps Culture: How to Build a Stronger Team

Trying to improve your DevOps team? We’ll explain what DevOps culture is, how it benefits your team, and how you can build it within your organization.
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DevOps Practices
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10.27.2021

What is DevOps CI/CD & Why Is It Important?

Curious about DevOps CI/CD? We explain the continuous integration and continuous deployment pipeline and why it’s important to the DevOps process.
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ALL TOPICS
Continuous Deployment & Delivery
Blog
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10.6.2021

Incident Response: A Step-by-Step Guide to Managing Incidents

Looking into Incident Response? We explain incident response, the end-to-end process, the teams involved, and steps to take to avoid friction and slow-down. The goal is to manage the incident as efficiently as possible in order to restore or resume the service to its expected operational state.
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ALL TOPICS
Incident Management Process

Customer Success Stories

Agero

Agero’s Incident Management Is “Invincible” with the Help of Blameless Automation
Read more

Eventbrite

Eventbrite Mitigates Risk by Improving MTTA by 10X
Read more

Citrix, Greenlight, and Incognia

Top Reliability and Scaling Practices from Experts at Citrix, Greenlight Financial Technology, and Incognia
Read more

Machinify

Machinify gets "tremendous value" from Blameless, responds to incidents confidently with universal insight on service reliability
Read more
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"ROCKSTARS AT INCIDENT MANAGEMENT. The easy to use UI + the simplistic configuration wizards that they have for setting up integrations and to get up and running in commanding your first incidents. The product is straight forward and easy to use and it keeps folks working inside the tools that they are used to using on a day-to-day basis."

Chisel M.

Senior Core Infrastructure Engineer, Zoopla
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