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Blog

Browse through videos, guides, and other educational resources that cover incident management, reliability, team culture, and more.
Best Practices & Methodologies
Continuous Deployment & Delivery
DevOps Practices
Incident Management Process
News
Post-Incident Analysis
Reliability & Availability
SLOs & Metrics
SRE Fundamentals
Tools Integrations & Automation
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Blog
Ebook
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6.29.2022

Development Velocity (And How To Balance Reliability)

Development velocity is a measurement of how much work a software team can complete, based on similar work completed in previous iterations
ALL
Blog
Ebook
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6.9.2022

Incident vs. Problem [Understanding the Differences]

Curious about incidents vs. problems? We explain the differences and how to handle each one.
ALL
Blog
Ebook
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6.7.2022

Incident Priority Matrix (Understanding Impact and Urgency)

An incident priority matrix that helps set priority levels for your incidents based on four levels of impact. Here's how to determine an incident's urgency.
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Blog
Ebook
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6.2.2022

Software Engineers vs Site Reliability Engineering Explained

We discuss what software engineers and site reliability engineering are and explain their differences and their importance in the software development process.
ALL
Blog
Ebook
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5.31.2022

DevOps Team Structure | Roles & Responsibilities

We explain how a DevOps team is structured, the roles and responsibilities within the team, and the balance between an individual contributor and the needs of the team.
ALL
Blog
Ebook
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5.26.2022

What Is DevOps Automation & What Are The Benefits?

Looking into DevOps automation? We explain how automation can improve your process, how to prioritize which tasks to automate, best practices, and how to avoid common mistakes.
ALL
Blog
Ebook
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5.10.2022

DevOps Pipeline | Best Practices, Tips, & Techniques

Looking into DevOps pipelines? We explain what a DevOps pipeline is, how to build one, and the best practices for building one for your team.
ALL
Blog
Ebook
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5.4.2022

The Reverse Red Herring

Our VP of Engineering relates a story where a seemingly innocuous clue turns out to be key - a reverse red herring!
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Blog
Ebook
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5.3.2022

CI/CD Pipeline | What It Is & How It Works

Wondering about CI/CD pipelines? We explain what the CI/CD pipeline is, the steps involved, and best practices along the way.
ALL
Blog
Ebook
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4.28.2022

Post-Incident Review | Why It’s Important & How It’s Done

A post-incident review is an evaluation of the incident response process. The goal is to have clear actions to improve the process and prevent further incidents.
ALL
Blog
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9.14.2021

What is the DevOps Lifecycle? The Complete Guide

Want to know more about the DevOps lifecycle? We explain the seven phases in DevOps, and how each one plays a vital role in the development process.
ALL
ALL TOPICS
DevOps Practices
Blog
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9.8.2021

DevOps vs. Agile | Understanding the Differences

Curious about the differences between DevOps vs. Agile development methodologies? We'll explore and compare both approaches.
ALL
ALL TOPICS
DevOps Practices
Blog
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9.1.2021

What is Container Orchestration? Key Concepts Explained

When your organization manages too many containers, you start to need container orchestration. We'll explain.
ALL
ALL TOPICS
Tools Integrations & Automation
Blog
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8.26.2021

8 DevOps Best Practices for a High-Performance Team

DevOps best practices involve implementing continuous integration and deployment, testing early and often, and changing the organization’s culture.
ALL
ALL TOPICS
DevOps Practices
Blog
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8.24.2021

Self-Compassion Instead of Self-Blame

Learn how to resist the urge to self-blame as an SRE by understanding the downsides and discovering how to be self-compassionate.
ALL
ALL TOPICS
SRE Fundamentals
Blog
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8.18.2021

DevOps & SRE Words Matter: How Our Language has Evolved

DevOps and SRE Language: Discover the key differences between industry terms such as Postmortem vs Retrospective, RCA vs CFA, Disaster vs Incident
ALL
ALL TOPICS
DevOps Practices
Blog
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8.12.2021

What Is DevOps? Understanding How It Works and Its Benefits

Wondering what DevOps is all about? We will explain what it is, how it works, why it matters, and how it can help your organization
ALL
ALL TOPICS
DevOps Practices
Blog
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7.20.2021

A Guide to Understanding Observability & Monitoring in SRE Practices

Wondering what the difference is between observability and monitoring? We will explain how they are related, why they are important, and some suggested tools that can help.
ALL
ALL TOPICS
SRE Fundamentals
Blog
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7.1.2021

Elephant in the Blameless War Room: Accountability

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ALL TOPICS
Blog
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6.11.2021

Complete Guide to Service Level Objectives (SLOs) That Work

A "Service Level Objective" (SLO) is an internal target that measures how well a service is performing. Here's how they relate to SLAs, SLIs, and error budgets.
ALL
ALL TOPICS
SLOs & Metrics

Customer Success Stories

Agero

Agero’s Incident Management Is “Invincible” with the Help of Blameless Automation
Read more

Eventbrite

Eventbrite Mitigates Risk by Improving MTTA by 10X
Read more

Citrix, Greenlight, and Incognia

Top Reliability and Scaling Practices from Experts at Citrix, Greenlight Financial Technology, and Incognia
Read more

Machinify

Machinify gets "tremendous value" from Blameless, responds to incidents confidently with universal insight on service reliability
Read more
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"ROCKSTARS AT INCIDENT MANAGEMENT. The easy to use UI + the simplistic configuration wizards that they have for setting up integrations and to get up and running in commanding your first incidents. The product is straight forward and easy to use and it keeps folks working inside the tools that they are used to using on a day-to-day basis."

Chisel M.

Senior Core Infrastructure Engineer, Zoopla
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