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Blog

Browse through videos, guides, and other educational resources that cover incident management, reliability, team culture, and more.
Best Practices & Methodologies
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4.26.2022

Software Reliability Testing | What It Is & How It Works

We explain what software reliability testing is and how it works, how to conduct it, and how you can use it to identify problems in the software design process.
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Ebook
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4.19.2022

Shift Right Testing (Do I need it? How Is It Done?)

Curious about shift right testing? We explain what shift right is, how it’s done, how it differs from a shift left approach, and whether it is important.
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Ebook
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4.12.2022

Software Performance Testing | Types, Tools & Best Practices

Looking into software performance testing? We explain what software performance testing is, the different types, how it works, and the benefits it can have.
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Ebook
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4.5.2022

Shift Left Testing (What It Is & How To Do It)

Wondering about shift left testing? We explain what shift left testing is, how it relates to DevOps and SRE, why it’s done, and how to get started.
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Ebook
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3.31.2022

SRE Toil | What It Is & Top Tips To Reduce It

Being affected by SRE toil? We define what SRE toil is, discuss how it can adversely affect your productivity, and tell you the best techniques to reduce it.
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Ebook
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3.29.2022

Top DevOps Tools Your Team Needs

Wondering about DevOps monitoring tools? We explain what DevOps monitoring is, the tools you need, how they work, and their pros and cons.
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Ebook
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3.15.2022

Severity Levels (What They Are & Why They Matter)

Wondering about severity levels? We explain what incident severity levels are, how to classify them, and how they will affect your incident management process.
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Ebook
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3.10.2022

Five Nines Availability | Is It Achievable?

Five nines uptime is a goal to have a system that is fully operational 99.999% of the time, which would result in approximately 6 minutes downtime per year.
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Ebook
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3.2.2022

Postmortems Now Called Retrospectives in Blameless

Something big happened at Blameless this month — our “Postmortem” feature was updated to its new name, “Retrospective”. To the naysayer, I suppose you’re thinking, This seems trivial. Different teams call it different names anyway, so why bother making the change? First let me say, thank you for reading our blog and I hope you finish this one through to the end. Now, allow me to explain our reasoning and why we’re excited about this update.
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Ebook
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3.1.2022

Alert Fatigue in SRE: What It Is & How To Avoid It

Alert fatigue is the phenomenon of employees becoming desensitized to alert messages because of the overwhelming volume and number of false positives received.
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Blog
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9.14.2021

What is the DevOps Lifecycle? The Complete Guide

Want to know more about the DevOps lifecycle? We explain the seven phases in DevOps, and how each one plays a vital role in the development process.
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DevOps Practices
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9.8.2021

DevOps vs. Agile | Understanding the Differences

Curious about the differences between DevOps vs. Agile development methodologies? We'll explore and compare both approaches.
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DevOps Practices
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9.1.2021

What is Container Orchestration? Key Concepts Explained

When your organization manages too many containers, you start to need container orchestration. We'll explain.
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Tools Integrations & Automation
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8.26.2021

8 DevOps Best Practices for a High-Performance Team

DevOps best practices involve implementing continuous integration and deployment, testing early and often, and changing the organization’s culture.
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DevOps Practices
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8.24.2021

Self-Compassion Instead of Self-Blame

Learn how to resist the urge to self-blame as an SRE by understanding the downsides and discovering how to be self-compassionate.
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ALL TOPICS
SRE Fundamentals
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8.18.2021

DevOps & SRE Words Matter: How Our Language has Evolved

DevOps and SRE Language: Discover the key differences between industry terms such as Postmortem vs Retrospective, RCA vs CFA, Disaster vs Incident
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DevOps Practices
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8.12.2021

What Is DevOps? Understanding How It Works and Its Benefits

Wondering what DevOps is all about? We will explain what it is, how it works, why it matters, and how it can help your organization
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DevOps Practices
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7.20.2021

A Guide to Understanding Observability & Monitoring in SRE Practices

Wondering what the difference is between observability and monitoring? We will explain how they are related, why they are important, and some suggested tools that can help.
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SRE Fundamentals
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7.1.2021

Elephant in the Blameless War Room: Accountability

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6.11.2021

Complete Guide to Service Level Objectives (SLOs) That Work

A "Service Level Objective" (SLO) is an internal target that measures how well a service is performing. Here's how they relate to SLAs, SLIs, and error budgets.
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SLOs & Metrics

Customer Success Stories

Agero

Agero’s Incident Management Is “Invincible” with the Help of Blameless Automation
Read more

Eventbrite

Eventbrite Mitigates Risk by Improving MTTA by 10X
Read more

Citrix, Greenlight, and Incognia

Top Reliability and Scaling Practices from Experts at Citrix, Greenlight Financial Technology, and Incognia
Read more

Machinify

Machinify gets "tremendous value" from Blameless, responds to incidents confidently with universal insight on service reliability
Read more
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Chisel M.

Senior Core Infrastructure Engineer, Zoopla
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