Blog
Browse through videos, guides, and other educational resources that cover incident management, reliability, team culture, and more.
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Blog
Ebook
9.2.2020
Determining Error Budgets and Policies that Work for Your Team
In this blog, we’ll look at the basics of error budgeting, how to set corresponding policies, and how to operationalize SLOs for the long term.
Blog
Ebook
9.1.2020
How to Build Your SRE Team
In this blog post, we’ll look at some of the many roles an SRE can play, and how to find people with those skill sets.
Blog
Ebook
8.20.2020
What is a Kubernetes Operator and Why it Matters for SRE
In this blog post, we’ll explain the Kubernetes Operator—the Kubernetes function at the heart of customized automation—and discuss how it can evolve your SRE solution.
Blog
Ebook
8.19.2020
Here are the Metrics you Need to Understand Operational Health
In this blog post, we’ll walk you through holistic measures and best practices that you can employ starting today. These will include challenges and pain points in gaining insight as well as key metrics and how they evolve as organizations mature.
Blog
Ebook
8.13.2020
Choosing the Right SRE Tools
Implementing SRE practices and culture can be challenging. In this blog, we’ll talk about what to look for in an SRE tool, and how they’ll help you on your journey to reliability excellence.
Blog
Ebook
8.6.2020
The Importance of Reliability Engineering
What makes reliability engineering so important? In this blog, we’ll look at three big benefits of investing in reliability and explain how you can get started on your journey to reliability excellence.
Blog
Ebook
7.30.2020
How to Improve On-Call with Better Practices and Tools
Establishing equitable on-call rotations, putting the right guardrails and automation in place, and regular incident practice are key to minimizing the stress of on-call. In this blog, we’ll share key tools and practices to ensure your on-call engineers are set up for success.
Blog
Ebook
7.29.2020
Enabling the Stripe and Lyft Platforms Through Modern Safety Science
Jacob Scott is an experienced engineer and enthusiastic participant in the resilience engineering community, having spent time caring for the technology systems powering high-growth startups as well as unicorns like Lyft and Stripe. See our interview with him here.
Blog
6.2.2021
Error Budgets Explained (And How to Make One for Your Team)
Wondering what error budgets (EBs) are and how they are useful? We explain what they are, how they are defined, and how they can help your team.
Blog
5.31.2021
The 7 SRE Principles [And How to Put Them Into Practice]
Whether you're just adopting SRE or optimizing your current processes, we can help. We’ll explain the 7 key principles of SRE and how to put them into practice.
Blog
5.25.2021
Building an SRE Team? Roles and Responsibilities Explained
Are you considering adopting SRE? We will explain the roles and responsibilities of an SRE team within your organization, and how to start building one.
Blog
5.24.2021
SRE Culture [How to Build a Better Team]
If you're just adopting SRE or improving your current environment, we’ll help explain SRE culture and how to create a blameless development process. So what is SRE Culture? Let's talk about it.
Blog
5.10.2021
SRE vs. DevOps [Understanding Differences & Similarities]
Site Reliability Engineering (SRE) and DevOps share a goal of building a bridge between development and operations. We'll explore and compare both approaches.
Blog
5.3.2021
How Blameless Integrates with Datadog
As a leading provider of monitoring, Datadog is a preferred integration for Blameless’ SLO Manager. The SLO Manager is a new service added to the Blameless platform. This service helps SRE and engineering teams proactively make data-driven decisions about reliability efforts.
Blog
4.13.2021
What Are MTTx Metrics Good For? Let's Find Out.
MTTx metrics rarely tell the whole story of a system’s reliability. To understand what MTTx metrics are really telling you, you’ll need to combine them with other data. In this blog post, we'll share some alternatives to the basic MTTx metrics you might be using.
Blog
3.30.2021
How to Analyze Incidents Better with the Right Metrics
In this blog post, we’ll cover common metrics in incident response as well as how to connect your incident metrics to customer happiness, measure an incident’s impact on development, and integrate your metrics into your cycle of learning.
Blog
3.22.2021
How to Scale for Reliability and Trust
In this blog post, we’ll look at how to design services that can remain reliable while scaling, balance reliability and development velocity, respond to incidents using best practices, and build trust when incidents occur through good communication.
Agero
Agero’s Incident Management Is “Invincible” with the Help of Blameless Automation
Read moreEventbrite
Eventbrite Mitigates Risk by Improving MTTA by 10X
Read moreCitrix, Greenlight, and Incognia
Top Reliability and Scaling Practices from Experts at Citrix, Greenlight Financial Technology, and Incognia
Read moreMachinify
Machinify gets "tremendous value" from Blameless, responds to incidents confidently with universal insight on service reliability
Read moreIncident Impact Calculator
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use the calculator"ROCKSTARS AT INCIDENT MANAGEMENT. The easy to use UI + the simplistic configuration wizards that they have for setting up integrations and to get up and running in commanding your first incidents. The product is straight forward and easy to use and it keeps folks working inside the tools that they are used to using on a day-to-day basis."
Chisel M.
Senior Core Infrastructure Engineer, Zoopla