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Browse through videos, guides, and other educational resources that cover incident management, reliability, team culture, and more.
Best Practices & Methodologies
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Ebook
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2.26.2024

SRE or SWE? Making the Right Career Choice for You

Uncover the distinctions between becoming a software engineer and a site reliability engineer to make an informed career choice.
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Ebook
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2.22.2024

How to Comply With the SEC’s New Cybersecurity Rule

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Ebook
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2.21.2024

NIST Incident Response Steps & Template

Explore the NIST incident response framework, its phases, and key recommendations for establishing a robust incident response plan.
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Ebook
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1.16.2024

The Catchpoint 2024 SRE Report - Five Key Takeaways

Want to see the latest trends and developments in SRE? Check out the Catchpoint 2024 SRE report, and read our analysis of five key takeaways!
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Ebook
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12.1.2023

4 SRE Golden Signals (What they are and why they matter)

Learn SRE's Golden Signals: 4 key metrics to monitor service health - latency, traffic, errors, and saturation. Enhance performance with system insights.
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Ebook
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12.1.2023

Continuous Deployment vs. Delivery | Differences Explained

Curious about continuous deployment vs delivery? We explain what each is, what happens in each step, and their importance in the DevOps lifecycle.
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Ebook
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12.1.2023

Learn the Incident Response Life Cycle - Best Practices and Strategies

Insights into the incident response life cycle for effective cybersecurity management in this comprehensive guide.
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Blog
Ebook
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11.8.2023

The New SEC Rules and You

The new SEC rules set standards for reporting on incidents and proactively publishing incident response plans. See how we can help you become compliant.
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Blog
Ebook
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10.24.2023

Why Invest in Tooling? Benefits and Concerns

Tooling can be one of the most impactful and cost-effective investments you can make for your engineering team. Ready about the benefits and address your concerns in this blog.
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Blog
Ebook
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9.28.2023

Product Spotlight: Enhancing Incident Resolution with Blameless' Microsoft Teams Integration

Are you an MS Teams shop that wants to level up your incident resolution strategy? Blameless has you covered. Learn all about our MS Teams integration.
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Blog
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2.22.2021

QA Engineers, This is How SRE will Transform your Role

In this blog post, we’ll break down how SRE transforms the role of QA, and highlight the improvements it brings for the team.
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ALL TOPICS
SRE Fundamentals
Blog
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2.16.2021

4 Things You Need to Know About Writing Better Production Readiness Checklists

In this blog post, we’ll cover how to make a production checklist, why production checklists are helpful, keeping your checklist up to date, and how Blameless can help integrate your checklists.
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ALL TOPICS
Best Practices & Methodologies
Blog
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2.2.2021

"I'm Just Doing my Job," An SRE Myth

SRE can help ensure that teams are customer-focused, even if the best way forward breaks the rules or requires you to re-write them. Two ways SRE accomplishes this are by fostering a culture of blamelessness and using SLOs to glean insights into the customers’ experience.
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ALL TOPICS
SRE Fundamentals
Blog
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1.12.2021

This Is the Most Underappreciated Skill for SREs

It's important to learn what goes into glue work and focus on ways to appreciate those who do it. In this blog post, we’ll highlight some examples of glue work SREs perform: building a common language, forging connections, and establishing culture.
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ALL TOPICS
SRE Fundamentals
Blog
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12.7.2020

Introducing Blameless Runbook Documentation

Below is a description of Runbook Documentation capabilities, as well as how you can get started with it today.
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ALL TOPICS
Tools Integrations & Automation
Blog
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11.17.2020

How Mercari Scales Vision, Culture, & Reliability

In a recent fireside chat with Mohan Bhatkar, Head of Engineering for the Customer Reliability Platform at Mercari, Inc. sat down with Blameless Co-Founder Ashar Rizqi. They talked about scaling while avoiding silos, exciting day-to-day challenges, instilling a culture of empowerment, and more. Here are their top insights and the lightly edited transcript of their conversation.
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Reliability & Availability
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10.8.2020

How to Construct a Reliability Model for your Organization

In this post, we’ll construct a basic reliability model and show you how to create one for your own organization.
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ALL TOPICS
Post-Incident Analysis
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9.24.2020

Here's your Complete Definition of Software Reliability

In this blog post, we’ll break down what software reliability means. We’ll look at how the reliability of your software is perceived, how teams operate to improve reliability, and how to contextualize reliability with customer happiness and cultural lessons.
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ALL TOPICS
Reliability & Availability
Blog
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9.17.2020

Availability, Maintainability, Reliability: What's the Difference?

Here we break down reliability in terms of other metrics within reliability engineering: availability and maintainability.
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ALL TOPICS
Reliability & Availability
Blog
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9.8.2020

How to Improve the Reliability of a System

Here are some helpful steps to take to improve reliability of a system. We'll use a development project as an example.
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ALL TOPICS
Reliability & Availability

Customer Success Stories

Agero

Agero’s Incident Management Is “Invincible” with the Help of Blameless Automation
Read more

Eventbrite

Eventbrite Mitigates Risk by Improving MTTA by 10X
Read more

Citrix, Greenlight, and Incognia

Top Reliability and Scaling Practices from Experts at Citrix, Greenlight Financial Technology, and Incognia
Read more

Machinify

Machinify gets "tremendous value" from Blameless, responds to incidents confidently with universal insight on service reliability
Read more
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"ROCKSTARS AT INCIDENT MANAGEMENT. The easy to use UI + the simplistic configuration wizards that they have for setting up integrations and to get up and running in commanding your first incidents. The product is straight forward and easy to use and it keeps folks working inside the tools that they are used to using on a day-to-day basis."

Chisel M.

Senior Core Infrastructure Engineer, Zoopla
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