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Browse through videos, guides, and other educational resources that cover incident management, reliability, team culture, and more.
Best Practices & Methodologies
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Ebook
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12.21.2021

Incident Management Software | The Best Tools for Your Team

Wondering about Incident Management Software? We explain the best incident management software tools and how they work.
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Ebook
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12.16.2021

CloudOps (Everything You Should Know)

Wondering about CloudOps? We explain what CloudOps is, how it relates to DevOps, and how teams can use CloudOPs to best manage cloud-native development.
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Ebook
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12.9.2021

7 DevOps Principles Every Team Needs to Practice

If you are optimizing your current DevOps processes, we can help. We’ll explain the 7 key principles of DevOps and how to put them into practice.
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Ebook
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12.7.2021

DevOps Metrics | How to Measure What Matters

Wondering about DevOps Metrics? We explain what metrics matter in DevOps, why they are important, and how to measure them.
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Ebook
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12.2.2021

DevOps Workflow | A Complete Guide & Best Practices

Curious about DevOps Workflow? We explain the DevOps process, how automation relates to workflow, and best practices for workflow design.
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Ebook
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11.11.2021

Summary of Bridging the Gap: DevOps to SRE

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Ebook
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11.10.2021

Microservice Architecture | What It Is & Why It Matters

Curious about microservice architecture? We explain what microservice architecture is, and how it can be used to quickly produce reliable lightweight applications.
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Ebook
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11.2.2021

DevOps Culture: How to Build a Stronger Team

Trying to improve your DevOps team? We’ll explain what DevOps culture is, how it benefits your team, and how you can build it within your organization.
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Blog
Ebook
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10.27.2021

What is DevOps CI/CD & Why Is It Important?

Curious about DevOps CI/CD? We explain the continuous integration and continuous deployment pipeline and why it’s important to the DevOps process.
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Blog
Ebook
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10.6.2021

Incident Response: A Step-by-Step Guide to Managing Incidents

Looking into Incident Response? We explain incident response, the end-to-end process, the teams involved, and steps to take to avoid friction and slow-down. The goal is to manage the incident as efficiently as possible in order to restore or resume the service to its expected operational state.
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Blog
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9.2.2020

Determining Error Budgets and Policies that Work for Your Team

In this blog, we’ll look at the basics of error budgeting, how to set corresponding policies, and how to operationalize SLOs for the long term.
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ALL TOPICS
SLOs & Metrics
Blog
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9.1.2020

How to Build Your SRE Team

In this blog post, we’ll look at some of the many roles an SRE can play, and how to find people with those skill sets.
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ALL TOPICS
SRE Fundamentals
Blog
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8.20.2020

What is a Kubernetes Operator and Why it Matters for SRE

In this blog post, we’ll explain the Kubernetes Operator—the Kubernetes function at the heart of customized automation—and discuss how it can evolve your SRE solution.
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ALL TOPICS
SRE Fundamentals
Blog
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8.19.2020

Here are the Metrics you Need to Understand Operational Health

In this blog post, we’ll walk you through holistic measures and best practices that you can employ starting today. These will include challenges and pain points in gaining insight as well as key metrics and how they evolve as organizations mature.
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ALL TOPICS
SLOs & Metrics
Blog
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8.13.2020

Choosing the Right SRE Tools

Implementing SRE practices and culture can be challenging. In this blog, we’ll talk about what to look for in an SRE tool, and how they’ll help you on your journey to reliability excellence.
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ALL TOPICS
Tools Integrations & Automation
Blog
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8.6.2020

The Importance of Reliability Engineering

What makes reliability engineering so important? In this blog, we’ll look at three big benefits of investing in reliability and explain how you can get started on your journey to reliability excellence.
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Reliability & Availability
Blog
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7.30.2020

How to Improve On-Call with Better Practices and Tools

Establishing equitable on-call rotations, putting the right guardrails and automation in place, and regular incident practice are key to minimizing the stress of on-call. In this blog, we’ll share key tools and practices to ensure your on-call engineers are set up for success.
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Best Practices & Methodologies
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7.29.2020

Enabling the Stripe and Lyft Platforms Through Modern Safety Science

Jacob Scott is an experienced engineer and enthusiastic participant in the resilience engineering community, having spent time caring for the technology systems powering high-growth startups as well as unicorns like Lyft and Stripe. See our interview with him here.
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DevOps Practices
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7.23.2020

How to Choose Monitoring Tools for DevOps and SRE

Deciding what and how to monitor is an important decision. We’ll walk you through the basics in this blog post. We’ll also suggest a few popular monitoring tools for your consideration.
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Tools Integrations & Automation
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7.22.2020

Leaders, Here's How to Encourage Full Service Ownership

Service ownership is becoming common practice and its benefits are well-known. Leadership will need to encourage and empower teams to adopt the “you build it, you run it” mentality. Here are some ways to get teams on board.
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ALL TOPICS
Best Practices & Methodologies

Customer Success Stories

Agero

Agero’s Incident Management Is “Invincible” with the Help of Blameless Automation
Read more

Eventbrite

Eventbrite Mitigates Risk by Improving MTTA by 10X
Read more

Citrix, Greenlight, and Incognia

Top Reliability and Scaling Practices from Experts at Citrix, Greenlight Financial Technology, and Incognia
Read more

Machinify

Machinify gets "tremendous value" from Blameless, responds to incidents confidently with universal insight on service reliability
Read more
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"ROCKSTARS AT INCIDENT MANAGEMENT. The easy to use UI + the simplistic configuration wizards that they have for setting up integrations and to get up and running in commanding your first incidents. The product is straight forward and easy to use and it keeps folks working inside the tools that they are used to using on a day-to-day basis."

Chisel M.

Senior Core Infrastructure Engineer, Zoopla
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