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Browse through videos, guides, and other educational resources that cover incident management, reliability, team culture, and more.
Best Practices & Methodologies
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Blog
Ebook
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4.26.2022

Software Reliability Testing | What It Is & How It Works

We explain what software reliability testing is and how it works, how to conduct it, and how you can use it to identify problems in the software design process.
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Ebook
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4.19.2022

Shift Right Testing (Do I need it? How Is It Done?)

Curious about shift right testing? We explain what shift right is, how it’s done, how it differs from a shift left approach, and whether it is important.
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Ebook
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4.12.2022

Software Performance Testing | Types, Tools & Best Practices

Looking into software performance testing? We explain what software performance testing is, the different types, how it works, and the benefits it can have.
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Ebook
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4.5.2022

Shift Left Testing (What It Is & How To Do It)

Wondering about shift left testing? We explain what shift left testing is, how it relates to DevOps and SRE, why it’s done, and how to get started.
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Ebook
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3.31.2022

SRE Toil | What It Is & Top Tips To Reduce It

Being affected by SRE toil? We define what SRE toil is, discuss how it can adversely affect your productivity, and tell you the best techniques to reduce it.
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Ebook
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3.29.2022

Top DevOps Tools Your Team Needs

Wondering about DevOps monitoring tools? We explain what DevOps monitoring is, the tools you need, how they work, and their pros and cons.
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Ebook
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3.15.2022

Severity Levels (What They Are & Why They Matter)

Wondering about severity levels? We explain what incident severity levels are, how to classify them, and how they will affect your incident management process.
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Blog
Ebook
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3.10.2022

Five Nines Availability | Is It Achievable?

Five nines uptime is a goal to have a system that is fully operational 99.999% of the time, which would result in approximately 6 minutes downtime per year.
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Blog
Ebook
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3.2.2022

Postmortems Now Called Retrospectives in Blameless

Something big happened at Blameless this month — our “Postmortem” feature was updated to its new name, “Retrospective”. To the naysayer, I suppose you’re thinking, This seems trivial. Different teams call it different names anyway, so why bother making the change? First let me say, thank you for reading our blog and I hope you finish this one through to the end. Now, allow me to explain our reasoning and why we’re excited about this update.
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Ebook
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3.1.2022

Alert Fatigue in SRE: What It Is & How To Avoid It

Alert fatigue is the phenomenon of employees becoming desensitized to alert messages because of the overwhelming volume and number of false positives received.
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Blog
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9.2.2020

Determining Error Budgets and Policies that Work for Your Team

In this blog, we’ll look at the basics of error budgeting, how to set corresponding policies, and how to operationalize SLOs for the long term.
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SLOs & Metrics
Blog
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9.1.2020

How to Build Your SRE Team

In this blog post, we’ll look at some of the many roles an SRE can play, and how to find people with those skill sets.
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ALL TOPICS
SRE Fundamentals
Blog
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8.20.2020

What is a Kubernetes Operator and Why it Matters for SRE

In this blog post, we’ll explain the Kubernetes Operator—the Kubernetes function at the heart of customized automation—and discuss how it can evolve your SRE solution.
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ALL TOPICS
SRE Fundamentals
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8.19.2020

Here are the Metrics you Need to Understand Operational Health

In this blog post, we’ll walk you through holistic measures and best practices that you can employ starting today. These will include challenges and pain points in gaining insight as well as key metrics and how they evolve as organizations mature.
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ALL TOPICS
SLOs & Metrics
Blog
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8.13.2020

Choosing the Right SRE Tools

Implementing SRE practices and culture can be challenging. In this blog, we’ll talk about what to look for in an SRE tool, and how they’ll help you on your journey to reliability excellence.
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Tools Integrations & Automation
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8.6.2020

The Importance of Reliability Engineering

What makes reliability engineering so important? In this blog, we’ll look at three big benefits of investing in reliability and explain how you can get started on your journey to reliability excellence.
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Reliability & Availability
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7.30.2020

How to Improve On-Call with Better Practices and Tools

Establishing equitable on-call rotations, putting the right guardrails and automation in place, and regular incident practice are key to minimizing the stress of on-call. In this blog, we’ll share key tools and practices to ensure your on-call engineers are set up for success.
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Best Practices & Methodologies
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7.29.2020

Enabling the Stripe and Lyft Platforms Through Modern Safety Science

Jacob Scott is an experienced engineer and enthusiastic participant in the resilience engineering community, having spent time caring for the technology systems powering high-growth startups as well as unicorns like Lyft and Stripe. See our interview with him here.
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DevOps Practices
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7.23.2020

How to Choose Monitoring Tools for DevOps and SRE

Deciding what and how to monitor is an important decision. We’ll walk you through the basics in this blog post. We’ll also suggest a few popular monitoring tools for your consideration.
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Tools Integrations & Automation
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7.22.2020

Leaders, Here's How to Encourage Full Service Ownership

Service ownership is becoming common practice and its benefits are well-known. Leadership will need to encourage and empower teams to adopt the “you build it, you run it” mentality. Here are some ways to get teams on board.
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Best Practices & Methodologies

Customer Success Stories

Agero

Agero’s Incident Management Is “Invincible” with the Help of Blameless Automation
Read more

Eventbrite

Eventbrite Mitigates Risk by Improving MTTA by 10X
Read more

Citrix, Greenlight, and Incognia

Top Reliability and Scaling Practices from Experts at Citrix, Greenlight Financial Technology, and Incognia
Read more

Machinify

Machinify gets "tremendous value" from Blameless, responds to incidents confidently with universal insight on service reliability
Read more
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Senior Core Infrastructure Engineer, Zoopla
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