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Blog
Browse through videos, guides, and other educational resources that cover incident management, reliability, team culture, and more.
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Blog
Ebook
8.21.2024
Exciting News: Blameless Joins Forces with FireHydrant
Today, we are thrilled to announce that Blameless has been acquired by FireHydrant, a leader in innovative reliability platforms. This strategic move marks a significant milestone in our journey and opens up new horizons for our customers, our team, and the future of incident management.
Blog
Ebook
7.8.2024
SRE vs. DevOps vs. Platform Engineering
Understand the differences between SRE, DevOps, and Platform Engineering. Learn how these roles interact and contribute to efficient software delivery.
Blog
Ebook
7.8.2024
What is an Incident Timeline and How Do You Create One?
Learn what an incident timeline is, why it's essential for SREs, and how to create one effectively. Enhance your postmortem process with detailed timelines.
Blog
Ebook
3.29.2024
Automated Incident Management | Everything You Should Know
Looking into automated incident management? We explain everything you need to know about what automated incident management is, why it’s important, and how to do it.
Blog
Ebook
3.29.2024
Incident Response Team | Roles & Responsibilities Defined
An incident response team is a group of IT professionals that are responsible for preparing for, responding to, and handling any sort of system outage or downtime.
Blog
Ebook
3.29.2024
Incident Tracking - How it Works & Why It Matters | Blameless
Proper use of your incident tracking software will improve your mean time to detect and respond to incidents, while also helping you avoid future incidents.
Blog
Ebook
3.29.2024
What Are Blameless Postmortems? (Do They Work? How?)
Do blameless retrospectives (or postmortems) help your team? We will explain what they are, if they really work, and how to do them right.
Blog
Ebook
2.26.2024
What Is Incident Management in ITIL? Best Practices
Incidents happen, so how do you handle them? We explain incident management, how to prioritize incidents, and the process involved to resolve the incident
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Blog
9.28.2022
On-Call Schedules - Best Practices in 2022 (With Examples)
On-call rotation scheduling can feel like a jigsaw puzzle. Here are examples of today’s practices to simplify the task while preventing employee fatigue.
Blog
9.12.2022
Blameless Expands Microsoft Partnership to Deliver Faster, More Intuitive Incident Response Collaboration
The integration between Blameless and Microsoft Teams is significant for our customers, because it enhances their main line of communication during the most pressing moments of incident response. Directly from Microsoft Teams, an on-call engineer initiates an incident, notifies stakeholders, and orchestrates rapid response, all while automatically collecting each event or “touch” that adds value to the retrospective (postmortem) for learning.
Blog
8.31.2022
Software Metrics Every SRE Team Should Measure
Software metrics give important insight into the performance of your product, but which ones matter most to SRE teams? How do you decide which metrics to track?
Blog
8.24.2022
What is an SRE job description?
Whether you’re building an SRE team or looking for a job as an SRE, understanding the SRE job description is important. How would you define an SRE job?
Blog
8.17.2022
Chaos Engineering: What Is It & How Does It Work?
Distributed software systems have many points of failure. Can the process of chaos engineering help identify problems and gauge resiliency?
Blog
8.3.2022
Top SRE Interview Questions You Should Know
Whether you are a hiring manager or an SRE job candidate, there are certain questions you should be prepared to ask or respond to. Find out what they are here.
Blog
7.28.2022
Introducing Our Newest Integration with ServiceNow
Blameless released a new integration to ServiceNow’s incident management ticketing solution. If you are a DevOps team moving towards SRE, this is worth a look.
Blog
7.14.2022
Promoted to SRE Advocate: A Dream Turned Reality
Big news everyone! We’re excited to promote our own, Matt Davis, to SRE Advocate. Hear what Matt has to say about his journey into this role, and what it means to him.
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use the calculator"ROCKSTARS AT INCIDENT MANAGEMENT. The easy to use UI + the simplistic configuration wizards that they have for setting up integrations and to get up and running in commanding your first incidents. The product is straight forward and easy to use and it keeps folks working inside the tools that they are used to using on a day-to-day basis."
Chisel M.
Senior Core Infrastructure Engineer, Zoopla
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