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Browse through videos, guides, and other educational resources that cover incident management, reliability, team culture, and more.
Best Practices & Methodologies
Continuous Deployment & Delivery
DevOps Practices
Incident Management Process
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Blog
Ebook
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4.26.2022

Software Reliability Testing | What It Is & How It Works

We explain what software reliability testing is and how it works, how to conduct it, and how you can use it to identify problems in the software design process.
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Blog
Ebook
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4.19.2022

Shift Right Testing (Do I need it? How Is It Done?)

Curious about shift right testing? We explain what shift right is, how it’s done, how it differs from a shift left approach, and whether it is important.
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Blog
Ebook
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4.12.2022

Software Performance Testing | Types, Tools & Best Practices

Looking into software performance testing? We explain what software performance testing is, the different types, how it works, and the benefits it can have.
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Blog
Ebook
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4.5.2022

Shift Left Testing (What It Is & How To Do It)

Wondering about shift left testing? We explain what shift left testing is, how it relates to DevOps and SRE, why it’s done, and how to get started.
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Blog
Ebook
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3.31.2022

SRE Toil | What It Is & Top Tips To Reduce It

Being affected by SRE toil? We define what SRE toil is, discuss how it can adversely affect your productivity, and tell you the best techniques to reduce it.
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Blog
Ebook
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3.29.2022

Top DevOps Tools Your Team Needs

Wondering about DevOps monitoring tools? We explain what DevOps monitoring is, the tools you need, how they work, and their pros and cons.
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Blog
Ebook
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3.15.2022

Severity Levels (What They Are & Why They Matter)

Wondering about severity levels? We explain what incident severity levels are, how to classify them, and how they will affect your incident management process.
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Blog
Ebook
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3.10.2022

Five Nines Availability | Is It Achievable?

Five nines uptime is a goal to have a system that is fully operational 99.999% of the time, which would result in approximately 6 minutes downtime per year.
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Blog
Ebook
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3.2.2022

Postmortems Now Called Retrospectives in Blameless

Something big happened at Blameless this month — our “Postmortem” feature was updated to its new name, “Retrospective”. To the naysayer, I suppose you’re thinking, This seems trivial. Different teams call it different names anyway, so why bother making the change? First let me say, thank you for reading our blog and I hope you finish this one through to the end. Now, allow me to explain our reasoning and why we’re excited about this update.
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Blog
Ebook
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3.1.2022

Alert Fatigue in SRE: What It Is & How To Avoid It

Alert fatigue is the phenomenon of employees becoming desensitized to alert messages because of the overwhelming volume and number of false positives received.
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Blog
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9.28.2022

On-Call Schedules - Best Practices in 2022 (With Examples)

On-call rotation scheduling can feel like a jigsaw puzzle. Here are examples of today’s practices to simplify the task while preventing employee fatigue.
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ALL TOPICS
Best Practices & Methodologies
Blog
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9.12.2022

Blameless Expands Microsoft Partnership to Deliver Faster, More Intuitive Incident Response Collaboration

The integration between Blameless and Microsoft Teams is significant for our customers, because it enhances their main line of communication during the most pressing moments of incident response. Directly from Microsoft Teams, an on-call engineer initiates an incident, notifies stakeholders, and orchestrates rapid response, all while automatically collecting each event or “touch” that adds value to the retrospective (postmortem) for learning.
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ALL TOPICS
Tools Integrations & Automation
Blog
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8.31.2022

Software Metrics Every SRE Team Should Measure

Software metrics give important insight into the performance of your product, but which ones matter most to SRE teams? How do you decide which metrics to track?
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ALL TOPICS
Blog
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8.24.2022

What is an SRE job description?

Whether you’re building an SRE team or looking for a job as an SRE, understanding the SRE job description is important. How would you define an SRE job?
ALL
ALL TOPICS
SRE Fundamentals
Blog
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8.17.2022

Chaos Engineering: What Is It & How Does It Work?

Distributed software systems have many points of failure. Can the process of chaos engineering help identify problems and gauge resiliency?
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ALL TOPICS
Tools Integrations & Automation
Blog
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8.3.2022

Top SRE Interview Questions You Should Know

Whether you are a hiring manager or an SRE job candidate, there are certain questions you should be prepared to ask or respond to. Find out what they are here.
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ALL TOPICS
SRE Fundamentals
Blog
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7.28.2022

Introducing Our Newest Integration with ServiceNow

Blameless released a new integration to ServiceNow’s incident management ticketing solution. If you are a DevOps team moving towards SRE, this is worth a look.
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ALL TOPICS
Tools Integrations & Automation
Blog
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7.14.2022

Promoted to SRE Advocate: A Dream Turned Reality

Big news everyone! We’re excited to promote our own, Matt Davis, to SRE Advocate. Hear what Matt has to say about his journey into this role, and what it means to him.
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ALL TOPICS
News
Blog
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7.12.2022

7 Ways Tagging Incidents Can Teach You About System Health

One of the most powerful ways to prepare for future incidents is to study and learn from patterns in past incidents. Learn how incident tagging can help.
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ALL TOPICS
Incident Management Process
Blog
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7.6.2022

SRE Roles and Responsibilities Defined

SRE is a practice that creates a bridge between operations and development. We discuss the roles and responsibilities of a site reliability engineer.
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ALL TOPICS
SRE Fundamentals

Customer Success Stories

Agero

Agero’s Incident Management Is “Invincible” with the Help of Blameless Automation
Read more

Eventbrite

Eventbrite Mitigates Risk by Improving MTTA by 10X
Read more

Citrix, Greenlight, and Incognia

Top Reliability and Scaling Practices from Experts at Citrix, Greenlight Financial Technology, and Incognia
Read more

Machinify

Machinify gets "tremendous value" from Blameless, responds to incidents confidently with universal insight on service reliability
Read more
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"ROCKSTARS AT INCIDENT MANAGEMENT. The easy to use UI + the simplistic configuration wizards that they have for setting up integrations and to get up and running in commanding your first incidents. The product is straight forward and easy to use and it keeps folks working inside the tools that they are used to using on a day-to-day basis."

Chisel M.

Senior Core Infrastructure Engineer, Zoopla
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