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Blog
Browse through videos, guides, and other educational resources that cover incident management, reliability, team culture, and more.
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Blog
Ebook
4.26.2022
Software Reliability Testing | What It Is & How It Works
We explain what software reliability testing is and how it works, how to conduct it, and how you can use it to identify problems in the software design process.
Blog
Ebook
4.19.2022
Shift Right Testing (Do I need it? How Is It Done?)
Curious about shift right testing? We explain what shift right is, how it’s done, how it differs from a shift left approach, and whether it is important.
Blog
Ebook
4.12.2022
Software Performance Testing | Types, Tools & Best Practices
Looking into software performance testing? We explain what software performance testing is, the different types, how it works, and the benefits it can have.
Blog
Ebook
4.5.2022
Shift Left Testing (What It Is & How To Do It)
Wondering about shift left testing? We explain what shift left testing is, how it relates to DevOps and SRE, why it’s done, and how to get started.
Blog
Ebook
3.31.2022
SRE Toil | What It Is & Top Tips To Reduce It
Being affected by SRE toil? We define what SRE toil is, discuss how it can adversely affect your productivity, and tell you the best techniques to reduce it.
Blog
Ebook
3.29.2022
Top DevOps Tools Your Team Needs
Wondering about DevOps monitoring tools? We explain what DevOps monitoring is, the tools you need, how they work, and their pros and cons.
Blog
Ebook
3.15.2022
Severity Levels (What They Are & Why They Matter)
Wondering about severity levels? We explain what incident severity levels are, how to classify them, and how they will affect your incident management process.
Blog
Ebook
3.10.2022
Five Nines Availability | Is It Achievable?
Five nines uptime is a goal to have a system that is fully operational 99.999% of the time, which would result in approximately 6 minutes downtime per year.
Blog
Ebook
3.2.2022
Postmortems Now Called Retrospectives in Blameless
Something big happened at Blameless this month — our “Postmortem” feature was updated to its new name, “Retrospective”. To the naysayer, I suppose you’re thinking, This seems trivial. Different teams call it different names anyway, so why bother making the change? First let me say, thank you for reading our blog and I hope you finish this one through to the end. Now, allow me to explain our reasoning and why we’re excited about this update.
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Blog
6.29.2022
Development Velocity (And How To Balance Reliability)
Development velocity is a measurement of how much work a software team can complete, based on similar work completed in previous iterations
Blog
6.9.2022
Incident vs. Problem [Understanding the Differences]
Curious about incidents vs. problems? We explain the differences and how to handle each one.
Blog
6.7.2022
Incident Priority Matrix (Understanding Impact and Urgency)
An incident priority matrix that helps set priority levels for your incidents based on four levels of impact. Here's how to determine an incident's urgency.
Blog
6.2.2022
Software Engineers vs Site Reliability Engineering Explained
We discuss what software engineers and site reliability engineering are and explain their differences and their importance in the software development process.
Blog
5.31.2022
DevOps Team Structure | Roles & Responsibilities
We explain how a DevOps team is structured, the roles and responsibilities within the team, and the balance between an individual contributor and the needs of the team.
Blog
5.26.2022
What Is DevOps Automation & What Are The Benefits?
Looking into DevOps automation? We explain how automation can improve your process, how to prioritize which tasks to automate, best practices, and how to avoid common mistakes.
Blog
5.10.2022
DevOps Pipeline | Best Practices, Tips, & Techniques
Looking into DevOps pipelines? We explain what a DevOps pipeline is, how to build one, and the best practices for building one for your team.
Blog
5.4.2022
The Reverse Red Herring
Our VP of Engineering relates a story where a seemingly innocuous clue turns out to be key - a reverse red herring!
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Incident Impact Calculator
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Incidents can do real damage to companies that aren't sufficiently prepared them. Use our calculator to estimate the full cost of incidents for your team.
use the calculator"ROCKSTARS AT INCIDENT MANAGEMENT. The easy to use UI + the simplistic configuration wizards that they have for setting up integrations and to get up and running in commanding your first incidents. The product is straight forward and easy to use and it keeps folks working inside the tools that they are used to using on a day-to-day basis."
Chisel M.
Senior Core Infrastructure Engineer, Zoopla
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