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Blog
Browse through videos, guides, and other educational resources that cover incident management, reliability, team culture, and more.
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Blog
Ebook
9.28.2022
On-Call Schedules - Best Practices in 2022 (With Examples)
On-call rotation scheduling can feel like a jigsaw puzzle. Here are examples of today’s practices to simplify the task while preventing employee fatigue.
Blog
Ebook
9.12.2022
Blameless Expands Microsoft Partnership to Deliver Faster, More Intuitive Incident Response Collaboration
The integration between Blameless and Microsoft Teams is significant for our customers, because it enhances their main line of communication during the most pressing moments of incident response. Directly from Microsoft Teams, an on-call engineer initiates an incident, notifies stakeholders, and orchestrates rapid response, all while automatically collecting each event or “touch” that adds value to the retrospective (postmortem) for learning.
Blog
Ebook
8.31.2022
Software Metrics Every SRE Team Should Measure
Software metrics give important insight into the performance of your product, but which ones matter most to SRE teams? How do you decide which metrics to track?
Blog
Ebook
8.24.2022
What is an SRE job description?
Whether you’re building an SRE team or looking for a job as an SRE, understanding the SRE job description is important. How would you define an SRE job?
Blog
Ebook
8.17.2022
Chaos Engineering: What Is It & How Does It Work?
Distributed software systems have many points of failure. Can the process of chaos engineering help identify problems and gauge resiliency?
Blog
Ebook
8.3.2022
Top SRE Interview Questions You Should Know
Whether you are a hiring manager or an SRE job candidate, there are certain questions you should be prepared to ask or respond to. Find out what they are here.
Blog
Ebook
7.28.2022
Introducing Our Newest Integration with ServiceNow
Blameless released a new integration to ServiceNow’s incident management ticketing solution. If you are a DevOps team moving towards SRE, this is worth a look.
Blog
Ebook
7.14.2022
Promoted to SRE Advocate: A Dream Turned Reality
Big news everyone! We’re excited to promote our own, Matt Davis, to SRE Advocate. Hear what Matt has to say about his journey into this role, and what it means to him.
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Blog
4.26.2022
Software Reliability Testing | What It Is & How It Works
We explain what software reliability testing is and how it works, how to conduct it, and how you can use it to identify problems in the software design process.
Blog
4.19.2022
Shift Right Testing (Do I need it? How Is It Done?)
Curious about shift right testing? We explain what shift right is, how it’s done, how it differs from a shift left approach, and whether it is important.
Blog
4.12.2022
Software Performance Testing | Types, Tools & Best Practices
Looking into software performance testing? We explain what software performance testing is, the different types, how it works, and the benefits it can have.
Blog
4.5.2022
Shift Left Testing (What It Is & How To Do It)
Wondering about shift left testing? We explain what shift left testing is, how it relates to DevOps and SRE, why it’s done, and how to get started.
Blog
3.31.2022
SRE Toil | What It Is & Top Tips To Reduce It
Being affected by SRE toil? We define what SRE toil is, discuss how it can adversely affect your productivity, and tell you the best techniques to reduce it.
Blog
3.29.2022
Top DevOps Tools Your Team Needs
Wondering about DevOps monitoring tools? We explain what DevOps monitoring is, the tools you need, how they work, and their pros and cons.
Blog
3.15.2022
Severity Levels (What They Are & Why They Matter)
Wondering about severity levels? We explain what incident severity levels are, how to classify them, and how they will affect your incident management process.
Blog
3.10.2022
Five Nines Availability | Is It Achievable?
Five nines uptime is a goal to have a system that is fully operational 99.999% of the time, which would result in approximately 6 minutes downtime per year.
Blog
3.2.2022
Postmortems Now Called Retrospectives in Blameless
Something big happened at Blameless this month — our “Postmortem” feature was updated to its new name, “Retrospective”. To the naysayer, I suppose you’re thinking, This seems trivial. Different teams call it different names anyway, so why bother making the change? First let me say, thank you for reading our blog and I hope you finish this one through to the end. Now, allow me to explain our reasoning and why we’re excited about this update.
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use the calculator"ROCKSTARS AT INCIDENT MANAGEMENT. The easy to use UI + the simplistic configuration wizards that they have for setting up integrations and to get up and running in commanding your first incidents. The product is straight forward and easy to use and it keeps folks working inside the tools that they are used to using on a day-to-day basis."
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Senior Core Infrastructure Engineer, Zoopla
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