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Browse through videos, guides, and other educational resources that cover incident management, reliability, team culture, and more.
Best Practices & Methodologies
Continuous Deployment & Delivery
DevOps Practices
Incident Management Process
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Ebook
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9.28.2022

On-Call Schedules - Best Practices in 2022 (With Examples)

On-call rotation scheduling can feel like a jigsaw puzzle. Here are examples of today’s practices to simplify the task while preventing employee fatigue.
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Ebook
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9.12.2022

Blameless Expands Microsoft Partnership to Deliver Faster, More Intuitive Incident Response Collaboration

The integration between Blameless and Microsoft Teams is significant for our customers, because it enhances their main line of communication during the most pressing moments of incident response. Directly from Microsoft Teams, an on-call engineer initiates an incident, notifies stakeholders, and orchestrates rapid response, all while automatically collecting each event or “touch” that adds value to the retrospective (postmortem) for learning.
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Ebook
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8.31.2022

Software Metrics Every SRE Team Should Measure

Software metrics give important insight into the performance of your product, but which ones matter most to SRE teams? How do you decide which metrics to track?
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Blog
Ebook
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8.24.2022

What is an SRE job description?

Whether you’re building an SRE team or looking for a job as an SRE, understanding the SRE job description is important. How would you define an SRE job?
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Ebook
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8.17.2022

Chaos Engineering: What Is It & How Does It Work?

Distributed software systems have many points of failure. Can the process of chaos engineering help identify problems and gauge resiliency?
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Ebook
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8.3.2022

Top SRE Interview Questions You Should Know

Whether you are a hiring manager or an SRE job candidate, there are certain questions you should be prepared to ask or respond to. Find out what they are here.
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Ebook
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7.28.2022

Introducing Our Newest Integration with ServiceNow

Blameless released a new integration to ServiceNow’s incident management ticketing solution. If you are a DevOps team moving towards SRE, this is worth a look.
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Ebook
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7.14.2022

Promoted to SRE Advocate: A Dream Turned Reality

Big news everyone! We’re excited to promote our own, Matt Davis, to SRE Advocate. Hear what Matt has to say about his journey into this role, and what it means to him.
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Ebook
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7.12.2022

7 Ways Tagging Incidents Can Teach You About System Health

One of the most powerful ways to prepare for future incidents is to study and learn from patterns in past incidents. Learn how incident tagging can help.
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Blog
Ebook
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7.6.2022

SRE Roles and Responsibilities Defined

SRE is a practice that creates a bridge between operations and development. We discuss the roles and responsibilities of a site reliability engineer.
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Blog
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2.24.2022

SRE Tools (All of the Tools Your Team Needs)

Wondering about SRE Tools? We explain the best tools for every step of the SRE development process.
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ALL TOPICS
Tools Integrations & Automation
Blog
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2.15.2022

How To Create & Manage a Strong DevOps Team

Looking to build or improve your DevOps Team? We will explain the roles and responsibilities of a DevOps Team within your organization, and how to start building one.
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DevOps Practices
Blog
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2.11.2022

What is a Runbook And How Can It Help My Team

Wondering what runbook is? We explain what a runbook is, common tasks a runbook can help with, and how to create one.
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ALL TOPICS
Tools Integrations & Automation
Blog
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2.7.2022

6 Software Reliability Metrics That Matter

Wondering about software reliability metrics? We explain the important metrics you need to track.
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ALL TOPICS
Reliability & Availability
Blog
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1.27.2022

DevOps Tools (All of the Tools Your Team Needs)

Wondering about DevOps Tools? We explain the best tools for every step of the DevOps development process.
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DevOps Practices
Blog
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1.26.2022

DevOps Methodology | Goals, Principles & Process

Wondering what DevOps Methodology is all about? We will explain what it is, how it works, and the principles and processes that make it successful.
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DevOps Practices
Blog
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1.13.2022

Canary Deployments | The Benefits of an Iterative Approach

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Continuous Deployment & Delivery
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1.10.2022

Cloud-Native Development (Everything You Need to Know)

Wondering about Cloud-Native Development? We explain what cloud-native development is and how it can help build fast and reliable applications.
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ALL TOPICS
SRE Fundamentals
Blog
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1.5.2022

Building an SRE Team with Specialization

As organizations progress in their reliability journey, they may build a dedicated team of site reliability engineers. This team can be structured in two major ways: a distributed model, where SREs are embedded in each project team, providing guidance and support for that team; and a centralized model, where one team provides infrastructure and processes for the entire organization. Most structures will be some combination of these ideas, with some SREs focusing on specific projects and other SRE projects completed as an SRE team.
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SRE Fundamentals
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1.5.2022

The Universal Language: Reliability for Non-Engineering Teams

The Universal Language: Reliability for Non-Engineering Teams
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Best Practices & Methodologies

Customer Success Stories

Agero

Agero’s Incident Management Is “Invincible” with the Help of Blameless Automation
Read more

Eventbrite

Eventbrite Mitigates Risk by Improving MTTA by 10X
Read more

Citrix, Greenlight, and Incognia

Top Reliability and Scaling Practices from Experts at Citrix, Greenlight Financial Technology, and Incognia
Read more

Machinify

Machinify gets "tremendous value" from Blameless, responds to incidents confidently with universal insight on service reliability
Read more
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Senior Core Infrastructure Engineer, Zoopla
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