Blog
Browse through videos, guides, and other educational resources that cover incident management, reliability, team culture, and more.
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Blog
Ebook
9.28.2022
On-Call Schedules - Best Practices in 2022 (With Examples)
On-call rotation scheduling can feel like a jigsaw puzzle. Here are examples of today’s practices to simplify the task while preventing employee fatigue.
Blog
Ebook
9.12.2022
Blameless Expands Microsoft Partnership to Deliver Faster, More Intuitive Incident Response Collaboration
The integration between Blameless and Microsoft Teams is significant for our customers, because it enhances their main line of communication during the most pressing moments of incident response. Directly from Microsoft Teams, an on-call engineer initiates an incident, notifies stakeholders, and orchestrates rapid response, all while automatically collecting each event or “touch” that adds value to the retrospective (postmortem) for learning.
Blog
Ebook
8.31.2022
Software Metrics Every SRE Team Should Measure
Software metrics give important insight into the performance of your product, but which ones matter most to SRE teams? How do you decide which metrics to track?
Blog
Ebook
8.24.2022
What is an SRE job description?
Whether you’re building an SRE team or looking for a job as an SRE, understanding the SRE job description is important. How would you define an SRE job?
Blog
Ebook
8.17.2022
Chaos Engineering: What Is It & How Does It Work?
Distributed software systems have many points of failure. Can the process of chaos engineering help identify problems and gauge resiliency?
Blog
Ebook
8.3.2022
Top SRE Interview Questions You Should Know
Whether you are a hiring manager or an SRE job candidate, there are certain questions you should be prepared to ask or respond to. Find out what they are here.
Blog
Ebook
7.28.2022
Introducing Our Newest Integration with ServiceNow
Blameless released a new integration to ServiceNow’s incident management ticketing solution. If you are a DevOps team moving towards SRE, this is worth a look.
Blog
Ebook
7.14.2022
Promoted to SRE Advocate: A Dream Turned Reality
Big news everyone! We’re excited to promote our own, Matt Davis, to SRE Advocate. Hear what Matt has to say about his journey into this role, and what it means to him.
Blog
2.24.2022
SRE Tools (All of the Tools Your Team Needs)
Wondering about SRE Tools? We explain the best tools for every step of the SRE development process.
Blog
2.15.2022
How To Create & Manage a Strong DevOps Team
Looking to build or improve your DevOps Team? We will explain the roles and responsibilities of a DevOps Team within your organization, and how to start building one.
Blog
2.11.2022
What is a Runbook And How Can It Help My Team
Wondering what runbook is? We explain what a runbook is, common tasks a runbook can help with, and how to create one.
Blog
2.7.2022
6 Software Reliability Metrics That Matter
Wondering about software reliability metrics? We explain the important metrics you need to track.
Blog
1.27.2022
DevOps Tools (All of the Tools Your Team Needs)
Wondering about DevOps Tools? We explain the best tools for every step of the DevOps development process.
Blog
1.26.2022
DevOps Methodology | Goals, Principles & Process
Wondering what DevOps Methodology is all about? We will explain what it is, how it works, and the principles and processes that make it successful.
Blog
1.10.2022
Cloud-Native Development (Everything You Need to Know)
Wondering about Cloud-Native Development? We explain what cloud-native development is and how it can help build fast and reliable applications.
Blog
1.5.2022
Building an SRE Team with Specialization
As organizations progress in their reliability journey, they may build a dedicated team of site reliability engineers. This team can be structured in two major ways: a distributed model, where SREs are embedded in each project team, providing guidance and support for that team; and a centralized model, where one team provides infrastructure and processes for the entire organization. Most structures will be some combination of these ideas, with some SREs focusing on specific projects and other SRE projects completed as an SRE team.
Agero
Agero’s Incident Management Is “Invincible” with the Help of Blameless Automation
Read moreEventbrite
Eventbrite Mitigates Risk by Improving MTTA by 10X
Read moreCitrix, Greenlight, and Incognia
Top Reliability and Scaling Practices from Experts at Citrix, Greenlight Financial Technology, and Incognia
Read moreMachinify
Machinify gets "tremendous value" from Blameless, responds to incidents confidently with universal insight on service reliability
Read moreIncident Impact Calculator
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use the calculator"ROCKSTARS AT INCIDENT MANAGEMENT. The easy to use UI + the simplistic configuration wizards that they have for setting up integrations and to get up and running in commanding your first incidents. The product is straight forward and easy to use and it keeps folks working inside the tools that they are used to using on a day-to-day basis."
Chisel M.
Senior Core Infrastructure Engineer, Zoopla