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Resources

Browse through videos, guides, and other educational resources that cover incident management, reliability, team culture, and more.
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Blog
Ebook
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8.21.2024

Exciting News: Blameless Joins Forces with FireHydrant

Today, we are thrilled to announce that Blameless has been acquired by FireHydrant, a leader in innovative reliability platforms. This strategic move marks a significant milestone in our journey and opens up new horizons for our customers, our team, and the future of incident management.
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Blog
Ebook
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7.8.2024

SRE vs. DevOps vs. Platform Engineering

Understand the differences between SRE, DevOps, and Platform Engineering. Learn how these roles interact and contribute to efficient software delivery.
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Blog
Ebook
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7.8.2024

What is an Incident Timeline and How Do You Create One?

Learn what an incident timeline is, why it's essential for SREs, and how to create one effectively. Enhance your postmortem process with detailed timelines.
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Ebooks
Ebook
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4.24.2024

Building a Culture of SRE in Traditionally Non-Technology-Focused Companies

Apply SRE to manufacturing, education, medicine, finance, and more
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Videos
Ebook
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4.16.2024

Unleashing the Change Maker Within:

If you've ever believed in the potential for change within your organization but weren’t sure how to advocate for it, this webinar is designed with you in mind. "Unleashing the Change Maker Within: Secrets to Driving Change in Your Organization” is not just another webinar; it's a beacon for engineers, SREs, and tech enthusiasts eager to make a tangible difference in their companies.
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Blog
Ebook
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3.29.2024

Automated Incident Management | Everything You Should Know

Looking into automated incident management? We explain everything you need to know about what automated incident management is, why it’s important, and how to do it.
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Blog
Ebook
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3.29.2024

Incident Response Team | Roles & Responsibilities Defined

An incident response team is a group of IT professionals that are responsible for preparing for, responding to, and handling any sort of system outage or downtime.
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Blog
Ebook
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3.29.2024

Incident Tracking - How it Works & Why It Matters | Blameless

Proper use of your incident tracking software will improve your mean time to detect and respond to incidents, while also helping you avoid future incidents.
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Blog
Ebook
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3.29.2024

What Are Blameless Postmortems? (Do They Work? How?)

Do blameless retrospectives (or postmortems) help your team? We will explain what they are, if they really work, and how to do them right.
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Videos
Ebook
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3.27.2024

Giving Power Back To The Engineers: A Fireside Chat with MyFitnessPal

The real secret to mastering engineering operations is putting engineers in the driver's seat. On March 26th at 10 am, Chris Karper, Sr. Director of Engineering at MyFitnessPal, joins Chief Reliability Officer, Lee Atchison to discuss how MyFitnessPal is overcoming incidents by giving power back to the engineers. They'll explore how Chris has navigated MyFitnessPal through its technological advancements, growth of the team, and the maturity of its incident management program.
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Customer Success Stories

Agero

Agero’s Incident Management Is “Invincible” with the Help of Blameless Automation
Read more

Eventbrite

Eventbrite Mitigates Risk by Improving MTTA by 10X
Read more

Citrix, Greenlight, and Incognia

Top Reliability and Scaling Practices from Experts at Citrix, Greenlight Financial Technology, and Incognia
Read more

Machinify

Machinify gets "tremendous value" from Blameless, responds to incidents confidently with universal insight on service reliability
Read more
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