Resources

As organizations progress in their reliability journey, they may build a dedicated team of site reliability engineers. This team can be structured in two major ways: a distributed model, where SREs are embedded in each project team, providing guidance and support for that team; and a centralized model, where one team provides infrastructure and processes for the entire organization. Most structures will be some combination of these ideas, with some SREs focusing on specific projects and other SRE projects completed as an SRE team.

The Universal Language: Reliability for Non-Engineering Teams

Wondering about Incident Management Software? We explain the best incident management software tools and how they work.

Wondering about CloudOps? We explain what CloudOps is, how it relates to DevOps, and how teams can use CloudOPs to best manage cloud-native development.

How are you doing with service reliability? How well are teams responding to and resolving incidents? What are your MTTx metrics and how efficient is your process?

If you are optimizing your current DevOps processes, we can help. We’ll explain the 7 key principles of DevOps and how to put them into practice.

Wondering about DevOps Metrics? We explain what metrics matter in DevOps, why they are important, and how to measure them.

Curious about DevOps Workflow? We explain the DevOps process, how automation relates to workflow, and best practices for workflow design.

Curious about microservice architecture? We explain what microservice architecture is, and how it can be used to quickly produce reliable lightweight applications.