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How BetterCloud Transformed Their Incident Management

How BetterCloud Transformed Their Incident Management

Description

BetterCloud worked with Blameless and an incident training agency to establish a sustainable and scalable process.

Speakers

Matthew Dodge

Customer Success Manager, Blameless

Matthew Dodge

Customer Success Manager, Blameless
Matthew provides onboarding, training, troubleshooting, and overall account strategy for Blameless customers.
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Clark Polo

Director, SRE & DevOps, BetterCloud

Clark Polo

Director, SRE & DevOps, BetterCloud
Clark is the Director of SRE and DevOps for Cloud Engineering and Optimization (CLEO) at BetterCloud. Clark has been in the Reliability space for many years in companies big and small.
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Bradley Thomas

Manager, SRE, BetterCloud

Bradley Thomas

Manager, SRE, BetterCloud
Brad is the Manager of SRE and DevOps in the Cloud Engineering and Optimization (CLEO) organization. Brad has been on the transformation journey with BetterCloud for 5 years.
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