How to Design an Effective Incident On-Call Program
How to Design an Effective Incident On-Call Program
Description
Join Thai Wood and Matt Davis as they discuss building an effective incident on-call program by looking at all angles from the socio-technical complexities to training, policies, and learning from incidents.
Speakers
Matt Davis
Read Bio
Matt Davis
Matt is a Sr. Infrastructure Engineer at Blameless. His expertise brings to bear a variegated background including data-center operations, storage hardware and distributed databases, IT security, site reliability, support services, observability systems, and techops leadership. He has a passion for exploring the relationships between the artistic mind and operating distributed software architectures.
Thai Wood
Read Bio
Thai Wood
Thai helps teams build better systems and improve their ability to effectively respond to incidents. A former EMT, he applies his experience managing emergency situations to the software industry. He writes about resilience engineering at ResilienceRoundup.com