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Videos
Browse through videos, guides, and other educational resources that cover incident management, reliability, team culture, and more.
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Videos
Ebook
8.12.2022
Custom Reliability Insights Reports: Follow Up Actions Statuses
In this video, Paul Chu, Head of Customer Success at Blameless, talks about building a Reliability Insights report that tracks the progress of completing follow-up actions from incident-related tickets. Follow along as he walks you through how to set this up in Blameless.
Videos
Ebook
8.12.2022
Reliability Insights: Out of the Box Reports
In this video, Matthew Dodge, Customer Success Manager at Blameless, walks you through all of the out-of-the-box Reliability Insights reports you get in Blameless automatically. He'll explain where the data comes from, why it's helpful in understanding reliability, and how you can translate these reports into actionable steps.
Videos
Ebook
8.10.2022
How BetterCloud Transformed Their Incident Management
BetterCloud worked with Blameless and an incident training agency to establish a sustainable and scalable process.
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Videos
Ebook
7.27.2022
Blameless Walkthrough Part 2
Managing incidents, follow up actions, Jira tickets, and comms in Blameless
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Videos
Ebook
7.27.2022
Blameless Walkthrough Part 1
Starting an incident, assigning roles, and updating task checklists via Slack
Videos
Ebook
7.27.2022
How to Build Custom RI Reports
In this video, Paul Chu, Head of Customer Success at Blameless, teaches you how to build a custom report in our Reliability Insights. He'll show you how to pull data from various sources and configure a chart that expresses the data meaningfully. Watch the full video to follow along and hear tips from Paul based on what he's learned about how other reliability teams build their own custom reports.
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Videos
8.12.2022
Custom Reliability Insights Reports: Follow Up Actions Statuses
In this video, Paul Chu, Head of Customer Success at Blameless, talks about building a Reliability Insights report that tracks the progress of completing follow-up actions from incident-related tickets. Follow along as he walks you through how to set this up in Blameless.
Videos
8.12.2022
Reliability Insights: Out of the Box Reports
In this video, Matthew Dodge, Customer Success Manager at Blameless, walks you through all of the out-of-the-box Reliability Insights reports you get in Blameless automatically. He'll explain where the data comes from, why it's helpful in understanding reliability, and how you can translate these reports into actionable steps.
Videos
8.10.2022
How BetterCloud Transformed Their Incident Management
BetterCloud worked with Blameless and an incident training agency to establish a sustainable and scalable process.
Videos
7.27.2022
Blameless Walkthrough Part 2
Managing incidents, follow up actions, Jira tickets, and comms in Blameless
Videos
7.27.2022
Blameless Walkthrough Part 1
Starting an incident, assigning roles, and updating task checklists via Slack
Videos
7.27.2022
How to Build Custom RI Reports
In this video, Paul Chu, Head of Customer Success at Blameless, teaches you how to build a custom report in our Reliability Insights. He'll show you how to pull data from various sources and configure a chart that expresses the data meaningfully. Watch the full video to follow along and hear tips from Paul based on what he's learned about how other reliability teams build their own custom reports.
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Incident Impact Calculator
Find out how much you could save
Incidents can do real damage to companies that aren't sufficiently prepared them. Use our calculator to estimate the full cost of incidents for your team.
use the calculator"ROCKSTARS AT INCIDENT MANAGEMENT. The easy to use UI + the simplistic configuration wizards that they have for setting up integrations and to get up and running in commanding your first incidents. The product is straight forward and easy to use and it keeps folks working inside the tools that they are used to using on a day-to-day basis."
Chisel M.
Senior Core Infrastructure Engineer, Zoopla
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