Resources
Browse through videos, guides, and other educational resources that cover incident management, reliability, team culture, and more.
Blog
Ebook
7.28.2022
Introducing Our Newest Integration with ServiceNow
Blameless released a new integration to ServiceNow’s incident management ticketing solution. If you are a DevOps team moving towards SRE, this is worth a look.
Videos
Ebook
7.27.2022
Blameless Walkthrough Part 2
Managing incidents, follow up actions, Jira tickets, and comms in Blameless
Videos
Ebook
7.27.2022
Blameless Walkthrough Part 1
Starting an incident, assigning roles, and updating task checklists via Slack
Videos
Ebook
7.27.2022
How to Build Custom RI Reports
In this video, Paul Chu, Head of Customer Success at Blameless, teaches you how to build a custom report in our Reliability Insights. He'll show you how to pull data from various sources and configure a chart that expresses the data meaningfully. Watch the full video to follow along and hear tips from Paul based on what he's learned about how other reliability teams build their own custom reports.
Videos
Ebook
7.27.2022
Reliability Insights Overview
Learn how to build custom data dashboards in Blameless. Follow along as we build reports for the most common reliability metrics.
Blog
Ebook
7.14.2022
Promoted to SRE Advocate: A Dream Turned Reality
Big news everyone! We’re excited to promote our own, Matt Davis, to SRE Advocate. Hear what Matt has to say about his journey into this role, and what it means to him.
Blog
Ebook
7.12.2022
7 Ways Tagging Incidents Can Teach You About System Health
One of the most powerful ways to prepare for future incidents is to study and learn from patterns in past incidents. Learn how incident tagging can help.
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