Resources
Browse through videos, guides, and other educational resources that cover incident management, reliability, team culture, and more.
Videos
Ebook
6.22.2022
What's difficult about tech debt?
In this episode, Liz Fong-Jones, Developer Advocate at Honeycomb.io, and Jean Clermont, SRE at Flatiron, join Matt Davis and Kurt Andersen from the Blameless team to search the dark and scary corners of technical debt. What's "dark debt"? Do you have haunted graveyards? And what's the difference between debt and toil? Register to watch the full conversation!
Podcasts
Ebook
6.15.2022
Resilience in Action E14: Resilience Is the Audacity of Adaptive Capacity ft. John Allspaw
Blog
Ebook
6.9.2022
Incident vs. Problem [Understanding the Differences]
Curious about incidents vs. problems? We explain the differences and how to handle each one.
Blog
Ebook
6.7.2022
Incident Priority Matrix (Understanding Impact and Urgency)
An incident priority matrix that helps set priority levels for your incidents based on four levels of impact. Here's how to determine an incident's urgency.
Blog
Ebook
6.2.2022
Software Engineers vs Site Reliability Engineering Explained
We discuss what software engineers and site reliability engineering are and explain their differences and their importance in the software development process.
Blog
Ebook
5.31.2022
DevOps Team Structure | Roles & Responsibilities
We explain how a DevOps team is structured, the roles and responsibilities within the team, and the balance between an individual contributor and the needs of the team.
Blog
Ebook
5.26.2022
What Is DevOps Automation & What Are The Benefits?
Looking into DevOps automation? We explain how automation can improve your process, how to prioritize which tasks to automate, best practices, and how to avoid common mistakes.
Videos
Ebook
5.10.2022
What's difficult about incident command?
In this episode, Alyson van Hardenberg, Engineering Manager at Honeycomb.io, and Varun Pal, Staff SRE at Procore, talk to Matt Davis and Jake Englund from the Blameless team. Find out how their engineering orgs pick an incident commander. What type of technical knowledge should this person have about an incident? And does it take a certain type of personality to excel as incident commander? Register to watch the full conversation!
Incident Impact Calculator
Find out how much you could save
Incidents can do real damage to companies that aren't sufficiently prepared them. Use our calculator to estimate the full cost of incidents for your team.
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